Strategic Business Planning Associate

1 month ago


Cape Girardeau, Missouri, United States American Red Cross Full time
Make a Difference with the American Red Cross

As a Strategic Business Planning Associate, you will play a critical role in helping the American Red Cross achieve its mission of providing humanitarian aid to those in need. This is a unique opportunity to join a dynamic team and make a real difference in the lives of others.

Key Responsibilities:
  • Confirm blood drive details with coordinators and communicate with production planning staff to ensure successful blood collection efforts.
  • Provide oversight and record-keeping in Biomed Salesforce and online scheduling systems to track sponsor group performance.
  • Handle customer inquiries and requests in a professional and timely manner, preparing and maintaining account files and assisting with system data integrity.
  • Schedule and implement education programs for sponsor contacts, recruitment committees, and volunteers to meet collection objectives and comply with regulations.
  • Localize blood drive collateral, including posters, flyers, and table tents, to include location, date, time, and goal information.
  • Review and initiate follow-up for the Print Cost Model and exceptions process, sending blood drive confirmations to coordinators and ARC chapters.
  • Manage inside sales support for assigned Recruitment District teams, including donor pre-sign-up processes, CRM status reports, and DRMS condensed reports.
Requirements:
  • Bachelor's degree or equivalent combination of education and work experience.
  • Minimum one year of related experience.
  • Knowledge of group dynamics, direct sales, customer maintenance techniques, negotiation skills, and ability to implement programs.
  • Good organizational skills and ability to handle multiple priorities effectively.
  • Excellent oral and written communication skills, including training and presentation skills.
  • Current valid driver's license and good driving record.
  • Ability to work on a team and travel to sites throughout the Red Cross organization.
What We Offer:
  • Medical, dental, and vision plans.
  • Health spending accounts and flexible spending accounts.
  • PTO: starting at 15 days a year, based on FLSA status and tenure.
  • Holidays: 11 paid holidays, including six core holidays and five floating holidays.
  • 401K with 5% match.
  • Paid family leave.
  • Employee assistance.
  • Disability and insurance: short and long term.
  • Service awards and recognition.


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