Client Care Representative
3 days ago
Key Responsibilities
">Your daily responsibilities will include:
">- ">
- Responding to customer inquiries in a timely and professional manner.">
- Providing information about insurance policies, coverage options, and claims processes.">
- Assisting new customers in signing up for policies.">
- Assisting customers with policy changes, billing inquiries, and payment processing.">
- Staying up-to-date with company policies, products, and services to provide accurate information to customers.">
- Identifying opportunities to upsell or cross-sell additional products and services.">
Requirements
">To succeed in this role, you will need:
">- ">
- Experience in a customer service position, preferably in an insurance agency setting.">
- A Life or Health Insurance license.">
- At least 3 years of experience in a customer-facing role.">
- The ability to obtain a Property and Casualty Insurance license.">
What We Offer
">We offer a competitive hourly rate of $18-$19 per hour, depending on your level of experience. This is a 6-month contract-to-hire position with the possibility of earning bonuses/commission after the initial contracted period.
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