Customer Payment Specialist

4 hours ago


West Conshohocken, Pennsylvania, United States US Supply Full time
Job Summary

This role is responsible for assisting in all aspects of customer and account support. The ideal candidate will have excellent communication skills and be able to provide win-win solutions to credit/collection/payment issues.

Key Responsibilities:

  • Apply customer payments daily and maintain accurate records
  • Prepare and maintain schedules for invoices/statements and month-end close
  • Provide excellent customer service and resolve billing and payment application issues
  • Research and resolve system problems in a timely manner
  • Process and distribute invoices and statements
  • Manage office equipment and supplies
  • Perform various administrative tasks, including mail distribution and reception
  • Review and edit new customer set-ups and update customer maintenance files

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong organizational and time management skills
  • Proficiency in Microsoft Office and other software applications

About Us:

US Supply is a family-owned regional wholesale distributor of HVAC and Plumbing Supplies. We are committed to providing excellent customer care and creating win-win solutions for our customers.



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