Sales Associate Expert
8 hours ago
Express is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Our mission is to provide exceptional customer service while offering a wide range of fashion products. We are committed to creating a positive shopping experience for our customers.
Job SummaryWe are seeking a Retail Sales Associate to join our team at the Daytona Beach Outlets store. As a key member of our sales floor team, you will be responsible for providing excellent customer service, maintaining a clean and organized sales floor, and assisting with additional tasks such as stocking and folding merchandise.
Responsibilities- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
- Follow company policies and procedures to ensure the safety of all our associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience:
- Process transactions quickly and accurately reducing the customers wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate allissues and resolutions to Store Management.
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends and non-business hours
- Meets physical requirements
Express offers a competitive salary of $12-$15 per hour, depending on experience. Additionally, full-time associates are eligible for benefits including medical, pharmacy, dental and vision coverage, 401(k) and Roth 401(k) with Company match, and paid time off. Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match.
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