Sales Associate Expert

8 hours ago


Daytona Beach, Florida, United States Express Full time
About Express

Express is a Direct-to-Consumer platform operating EXPRESS and BONOBOS in the United States. Our mission is to provide exceptional customer service while offering a wide range of fashion products. We are committed to creating a positive shopping experience for our customers.

Job Summary

We are seeking a Retail Sales Associate to join our team at the Daytona Beach Outlets store. As a key member of our sales floor team, you will be responsible for providing excellent customer service, maintaining a clean and organized sales floor, and assisting with additional tasks such as stocking and folding merchandise.

Responsibilities
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.
  • Provide a Great Customer Experience:
    • Process transactions quickly and accurately reducing the customers wait time.
    • Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate allissues and resolutions to Store Management.
Required Skills and Qualifications
  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements
Benefits and Compensation

Express offers a competitive salary of $12-$15 per hour, depending on experience. Additionally, full-time associates are eligible for benefits including medical, pharmacy, dental and vision coverage, 401(k) and Roth 401(k) with Company match, and paid time off. Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match.


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