OTB Assistant Manager in Training

1 week ago


Metairie, Louisiana, United States Fair Grounds Full time
Job Summary

We are seeking a highly skilled and motivated OTB Assistant Manager in Training to join our team at Fair Grounds. As a key member of our operations team, you will be responsible for planning and implementing operational strategies to drive profitability and customer satisfaction.

Key Responsibilities
  • Operational Planning and Implementation: Develop and execute operational plans to maximize profitability, including budgeting, capital investing, sales forecasting, and cost standards.
  • Customer Service and Satisfaction: Ensure exceptional customer service and satisfaction by resolving customer complaints and verifying resolutions.
  • Business Plan Evaluation and Improvement: Continuously evaluate and improve business plans, goals, and operations to enhance profitability and meet changing customer needs.
  • Facility Operations and Asset Protection: Manage building, infrastructure, and facility operations to ensure asset protection, safety, and security.
  • Human Resources and Employee Management: Recruit, hire, train, coach, and motivate hourly employees, and ensure compliance with corporate, operations, and Human Resources policies and procedures.
Qualifications
  • Background Check: Must consent to and successfully complete a pre-employment background check.
  • Age Requirement: Must be 21 years or older (required by Casino and/or State regulations).
  • Licensing: Must be able to obtain a Louisiana Racing Commission License (Company will provide application).


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