Customer Experience Ambassador
3 weeks ago
We are seeking a Customer Experience Ambassador to become part of our Popeyes' family. As a key member of our team, you will be responsible for creating memorable experiences for our guests. Your passion for delivering exceptional service will make a lasting impression on our customers.
Key Responsibilities:
- Develop Servant Leaders: Prioritize guest satisfaction and restaurant excellence
- Create Memorable Experiences: Deliver a service experience that exceeds guest expectations
Requirements:
- Shows compassion, care, and concern towards other team members and guests
- Creates a great experience by serving the guest well
- Holds self-accountable to meet performance expectations
- Loves team members and guests through behaviors, actions, and decisions each day
- Acts with integrity and honesty, and promotes the culture of Popeyes
- Maintains regular and consistent attendance and punctuality
- Greet guests to make them feel comfortable and welcome
- Take guests' food orders and handle cash and credit transactions
- Assist the management team in creating a great place to work and delivering memorable guest experiences
- Demonstrates knowledge of the brand and menu items
- Check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve
- Monitors Speed of Service to ensure delivery of guest expectations
- Ensures the restaurant is welcoming and clean
- Act with integrity, honesty, and knowledge that promotes the culture of Popeyes
About Us:
Popeyes is a fast-food restaurant chain that serves fried chicken and other seafood and chicken dishes. We are committed to providing our guests with a memorable experience and excellent service.
", "lang_code": "en-US"}-
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