Customer Experience Ambassador

3 weeks ago


Milwaukee, Wisconsin, United States Zubha Pop Foods LLC Full time
{"title": "Customer Experience Ambassador", "content": "Join Our Team

We are seeking a Customer Experience Ambassador to become part of our Popeyes' family. As a key member of our team, you will be responsible for creating memorable experiences for our guests. Your passion for delivering exceptional service will make a lasting impression on our customers.

Key Responsibilities:

  • Develop Servant Leaders: Prioritize guest satisfaction and restaurant excellence
  • Create Memorable Experiences: Deliver a service experience that exceeds guest expectations

Requirements:

  • Shows compassion, care, and concern towards other team members and guests
  • Creates a great experience by serving the guest well
  • Holds self-accountable to meet performance expectations
  • Loves team members and guests through behaviors, actions, and decisions each day
  • Acts with integrity and honesty, and promotes the culture of Popeyes
  • Maintains regular and consistent attendance and punctuality
  • Greet guests to make them feel comfortable and welcome
  • Take guests' food orders and handle cash and credit transactions
  • Assist the management team in creating a great place to work and delivering memorable guest experiences
  • Demonstrates knowledge of the brand and menu items
  • Check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve
  • Monitors Speed of Service to ensure delivery of guest expectations
  • Ensures the restaurant is welcoming and clean
  • Act with integrity, honesty, and knowledge that promotes the culture of Popeyes

About Us:

Popeyes is a fast-food restaurant chain that serves fried chicken and other seafood and chicken dishes. We are committed to providing our guests with a memorable experience and excellent service.

", "lang_code": "en-US"}
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