Customer Service Representative I
1 week ago
We are seeking an exceptional Customer Service Representative to join our team at Macatawa Bank. In this role, you will be the face of our organization, delivering top-notch customer service and creating a positive experience for every interaction.
About the Job
This is a full-time position that requires excellent communication skills, a strong work ethic, and the ability to multitask in a fast-paced environment. As a Customer Service Representative, you will be responsible for providing efficient and courteous service to customers, answering their questions, and promoting our bank's products and services.
Key Responsibilities
- Deliver exceptional customer service, ensuring that every interaction is positive and memorable.
- Process transactions and manage cash handling with accuracy and efficiency.
- Provide clear explanations and solutions to customer inquiries, demonstrating a high level of product knowledge.
- Meet or exceed referral goals, consistently promoting our bank's products and services.
Requirements
To succeed in this role, you will need:
- A positive attitude and strong work ethic.
- Excellent communication and interpersonal skills.
- The ability to work in a fast-paced environment and prioritize tasks effectively.
- A strong desire to learn and grow with our team.
What We Offer
In return for your hard work and dedication, we offer a competitive salary, including an estimated annual salary of $42,000 - $55,000, depending on location and experience. This compensation package also includes opportunities for growth and development, as well as a supportive and collaborative work environment.
About Us
Macatawa Bank is a community-focused bank dedicated to serving the financial needs of individuals, families, and businesses. We value our relationships and strive to deliver exceptional service, guidance, and support to our customers and community partners.
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