Automotive Retail Store Operations Manager

1 day ago


North Lindenhurst, New York, United States Pep Boys Full time

Overview

We are seeking a highly motivated and experienced Service Manager Trainee to join our team at Pep Boys. As a Service Manager Trainee, you will be responsible for leading the overall operation of the store and service center, ensuring safe working conditions, and delivering exceptional customer service.

Key Responsibilities

  1. Sales, Profit, and Productivity: Drive sales growth, manage profit margins, and maintain high productivity levels.
  2. Customer Service: Provide exceptional customer service, ensuring customer satisfaction and loyalty.
  3. Merchandise Presentation and Facility Maintenance: Ensure the store and service center are well-maintained, visually appealing, and meet company standards.

Requirements

  1. Strong Leadership Skills: Proven ability to lead and motivate teams to achieve high performance levels.
  2. Customer Focus: Strong customer service skills, with the ability to resolve customer complaints and issues.
  3. Business Acumen: Strong business skills, including financial management, inventory control, and supply chain management.

Physical Demands/Work Environment

We are an equal opportunity employer and welcome applications from diverse candidates. Please note that the physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



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