Medical Assistant

2 weeks ago

Hot Springs National Park, Arkansas, United States EngageMED Inc. Full time
Job Summary

Under the direction of the healthcare provider, the Medical Assistant is responsible for delivering patient care that promotes the safety and well-being of all patients.

Key Responsibilities
  • Perform general patient care by following established standards and procedures.
  • Greet and prepare patients for the healthcare provider.
  • Obtain and record vital signs, including blood pressure, temperature, pulse, and respirations.
  • May be required to draw and collect blood samples from patients and prepare specimens for laboratory analysis.
  • Administer ordered medications and/or vaccines via oral, injection, topically, rectally, ophthalmically, and/or inhalantly.
  • Schedule patients for diagnostic testing and follow up to ensure completion of testing.
  • Communicate with patients regarding test results and plan of care by phone or mail as directed by the physician.
  • Prepare, clean, and sterilize instruments and maintain equipment; keep patient exam rooms stocked, clean, and orderly; dispose of contaminated items according to protocol.
  • Document patient plans of care, tests, and examination results in the medical record as directed by the provider.
  • Escalate non-routine issues, questions, and/or concerns to the practice manager or healthcare provider(s).
  • Ensure safety checklists/quality controls are completed as required.
  • Provide for patient safety and protection of patient privacy rights.
EngageMED Core Expectations

At EngageMED, we expect all our employees to live the values of Reverence, Integrity, Compassion, and Excellence at work by:

  • Honoring and caring for the dignity of all persons in mind, body, and spirit.
  • Ensuring the highest quality of care for those we serve.
  • Working together as a team to achieve our goals.
  • Improving continuously by listening, and asking for and responding to feedback.
  • Seeking new and better ways to meet the needs of those we serve.
  • Using our resources wisely.
  • Understanding how each of our roles contributes to the success of EngageMED.
Core Job Competencies

The following behaviors have been identified as critical to all staff roles at EngageMED:

  • Teamwork Orientation: works cooperatively and collaboratively with others toward the accomplishment of shared goals.
  • Service Orientation: desire to serve and focus one's efforts on discovering and meeting the needs of internal and external customers.
  • Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results.
  • Learning and Growth: has a commitment to continuous professional and organizational learning.
  • Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect.

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