Front Counter Attendant

2 months ago


Buford, Georgia, United States Zaxby's Full time

Zaxby's Restaurants is seeking enthusiastic individuals to join our dynamic team.

We provide competitive compensation, adaptable scheduling, and straightforward training processes.

Our goal is to ensure an exceptional employee experience.

Cashiers serve as the initial point of interaction for our customers, playing a crucial role in delivering outstanding service. Responsibilities include taking orders, processing payments, maintaining cleanliness in guest areas, and ensuring a positive experience by adhering to established procedures with promptness.

Job Requirements:

• Must be at least 16 years old on the date of hire

• Availability to work a minimum of 15 hours weekly

• Reliable transportation is essential

Key Responsibilities:

The individual in this role is expected to engage in the following activities and fulfill all training requirements, including:

  • Participating in Zaxby's Front of House Development Plan
    • Hands-on training at various stations
  • Delivering friendly and enthusiastic service to all customers
    • Greet customers promptly upon entry and express gratitude as they exit
  • Staying informed about current promotions
    • Clarifying menu items, addressing inquiries, and suggesting additional offerings
  • Representing the Zaxby's brand with enthusiasm
  • Accurately processing orders and customer transactions
    • Inputting customer orders correctly into the point of sale system
  • Handling payments, operating cash registers, and maintaining accurate records
    • Managing cash transactions, verifying tills, and documenting totals appropriately
  • Ensuring a clean, safe, and welcoming environment
    • Cleaning and maintaining guest areas, including dining spaces, counters, restrooms, and the exterior
    • Maintaining equipment and reporting maintenance needs to management
    • Restocking paper goods, condiments, serveware, and beverages
    • Keeping work areas organized and tidy
  • Accurately preparing, packaging, and presenting customer orders
  • Completing other assigned tasks as needed
Physical Requirements:
  • Ability to sit, stand, and walk continuously
  • Occasional bending, crouching, or climbing, including ladder use
  • Frequent lifting, pushing, pulling, and carrying up to 50 pounds, including overhead lifting
  • Continuous use of hands and wrists for grasping and fine manipulation
  • Effective communication through speech, reading, and writing
  • Maintaining effective visual and auditory perception to observe and respond to the environment
  • Working in conditions with varying temperatures and exposure to food allergens
  • Safely operating restaurant equipment, including knives, fryers, and other potentially hazardous tools
Applicants should be prepared to be on their feet for extended periods, which may include working outdoors for several hours.

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