Veterinary Support Liaison
1 week ago
Are you a customer service enthusiast with a passion for animals? We're seeking a skilled Veterinary Support Liaison to join our dynamic team at Portland Veterinary Emergency and Specialty Care.
About UsWe're a leading veterinary hospital in southern Maine, providing emergency and specialty care services. Our team is dedicated to delivering exceptional patient care and building strong relationships with our clients. As a key member of our support staff, you'll play a vital role in ensuring our clients receive the best possible experience.
Job SummaryWe're offering a competitive salary of $45,000 - $55,000 per year, commensurate with experience. In addition to a rewarding compensation package, we offer a comprehensive benefits program, including medical, dental, and vision insurance, as well as opportunities for professional growth and development.
Responsibilities- Provide exceptional customer service to clients and patients by phone, email, or in-person.
- Schedule appointments and manage patient records accurately.
- Communicate client needs and preferences to our medical team to ensure personalized care.
- Process payments and maintain a secure environment for sensitive information.
- Perform routine office duties, such as scanning and faxing documents.
To succeed in this role, you'll need:
- Customer service experience, preferably in a healthcare setting.
- A positive attitude, excellent communication skills, and a love for animals.
- The ability to work collaboratively as part of a team.
We offer a range of benefits to support your physical and mental well-being, including:
- Medical, dental, and vision insurance.
- Long-term disability and life insurance.
- Holiday pay and uniform allowance.
- Personal pet discount and EAP program.
- 401(k) with employer match and paid time off.
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