Funeral Home Support Associate
1 week ago
At SCI Shared Resources, LLC, we believe in celebrating lives and supporting our associates.
We are seeking a highly skilled Funeral Home Support Associate to join our team.
The estimated salary for this position is $38,400 - $43,200 per year, based on the location in Wilson, NC.
As a Funeral Home Support Associate, you will provide administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Your responsibilities will include:
- Scheduling meetings
- Making travel arrangements
- Planning events
- Completing management expense reports
- Responding to inquiries in writing and orally
- Pulling monthly reports
- Entering contract details into information systems and maintaining related documents
- Ordering and checking memorials to ensure accuracy
- Processing annual funeral home and cemetery license renewals
- Coding and scanning invoices
- Processing accounts payable and other accounting support transactions
- Receiving incoming telephone calls and assisting callers with questions or comments, directing calls to appropriate team members
- Scheduling call-in appointments for Sales
- Filing and maintaining customer information
- Maintaining office and facility supplies, as well as fax machines, copiers, and network printers
- Preparing daily schedules
- Administering HR processes, including new hire paperwork, background checks, and bonus processing
- Maintaining processes to ensure compliance with policies and procedures, including SOX administration and audit
- Training others on policies, procedures, and new company initiatives
- Maintaining a friendly attitude and offering assistance and guidance to all persons entering the location
To be successful in this role, you will need:
- A high school diploma or equivalent
- 3 years of experience working in a customer-focused and fast-paced professional environment
- Advanced computer, internet, and word processing skills
- Working knowledge of office equipment, including calculators, copiers, printers, fax machines, and telephone consoles
- Ability to handle confidential and sensitive information with discretion
- Effective communication skills, both orally and in writing
- High level of compassion and integrity
- Ability to follow instructions and work with minimal supervision
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