Centralized Monitoring and Response Specialist
2 months ago
About the Role:
We are seeking a highly skilled and detail-oriented Security Operations Center (SOC) Operator to join our team at Securitas Security Services USA, Inc. As a SOC Operator, you will play a critical role in maintaining a safe and secure environment for our clients by providing centralized monitoring and response services.
Key Responsibilities:
- Monitor and respond to security alarms and incidents in a timely and effective manner
- Provide emergency dispatch and incident reporting services to clients
- Conduct remote alarm panel programming and maintenance
- Collaborate with internal teams to ensure seamless service delivery
- Stay up-to-date with industry trends and best practices to continuously improve service quality
Requirements:
- High school diploma or equivalent required; prior dispatcher or security experience preferred
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced, dynamic environment
- Strong attention to detail and ability to multitask
- Valid driver's license required
What We Offer:
- Competitive hourly rate
- Flexible full-time and part-time shifts available
- Opportunities for professional growth and development
- Extensive training and support
- Weekly pay and overtime opportunities
About Us:
Securitas Security Services USA, Inc. is a global security company that provides a wide range of security services to clients across various industries. Our mission is to protect homes, workplaces, and communities by providing the security services they need to protect their assets, safeguard their people, and maintain their ability to generate profits.
Our Values:
- Integrity: We are honest and trusted by our clients to safeguard their premises and valuables.
- Vigilance: We are always attentive and notice things that others don't, ensuring a safe and secure environment for our clients.
- Helpfulness: We are always ready to help if an incident occurs, providing prompt and effective assistance to our clients.
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