POC Specialist

Quest Diagnostics Incorporated is seeking a highly skilled POC Specialist to join our team. As a POC Specialist, you will be responsible for ensuring the accuracy and reliability of all laboratory testing provided by Point of Care staff within the Hospital system.

• Develop and maintain policies, procedures, and training documents for POC testing personnel.
• Plan and schedule POC activities for hospitals as needed.
• Ensure regulatory compliance by overseeing Quality Control and Proficiency Testing.
• Maintain metrics for POC testing and provide reports to the Quality Assurance Supervisor.
• Provide daily, weekly, and monthly reports to nurse managers, directors, and hospital administrators on POC compliance.
• Resolve technical issues with equipment and reagents in accordance with established policies and procedures.
• Administer Quality Assurance programs, evaluate and report findings, and issue corrective action responses.
• Ensure remedial actions are taken when test systems deviate from established performance specifications.
• Enforce hospital policy and remove POCT access when a tester has violated policy.
• Develop training and orientation programs for POC testing staff and lab staff on POCT procedures and database monitoring.
• Maintain and oversee the POCT laboratory central processing station to ensure timely reporting of testing, Quality Control, billing, and regulatory compliance.
• Establish necessary budgetary controls and maintain costs at an acceptable level.
• Prepare reports detailing departmental activities, revenues, expenses, etc. as needed.

• At least five (5) years of work experience in the core laboratory.
• Two to three years of point of care experience preferred.
• Basic theoretical and operational knowledge of laboratory technologies and POC testing required.
• Working knowledge of Microsoft Office programs and POC software.
• Working knowledge of computer hardware, interfaces, and peripherals.
• Knowledge of organizational/departmental policies and procedures.
• Basic knowledge of HIS and LIS computer operations and interfaces.

• Bachelor's Degree (Preferred).
• MT (ASCP) certification preferred.

Quest Diagnostics Incorporated is an Equal Opportunity Employer. We welcome applications from diverse candidates and are committed to creating an inclusive work environment.