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Facilities Maintenance Team Supervisor

2 months ago

Ithaca, New York, United States Cardinal Group Management Full time

POSITION:
Facilities Maintenance Team Supervisor (Full-Time, Non-Exempt)

COMPENSATION:
Hourly Rate, plus Benefits and Bonus eligibility

SUMMARY

The Facilities Maintenance Team Supervisor is primarily accountable for safeguarding, upholding, and augmenting the value of the community while optimizing the living experience for residents.

This is accomplished by ensuring that all resident maintenance concerns are addressed proficiently and promptly.

RESPONSIBILITIES (Including but not limited to):

Ensure that the property maintains an outstanding curb appeal by keeping the community grounds and buildings clean and well-maintained.

Assist with basic repairs and various general maintenance tasks.
Consistently exhibit exemplary principles of customer service and teamwork.
Maintain a safe, tidy, and sanitary clubhouse, office, model, hallways, and all other communal areas.
Ensure that the property is free of litter, debris, and animal waste.
Oversee landscaping, including the watering of flowers.
Ensure the best possible appearance of each apartment prior to new resident move-in.
Advise supervisor of items needing additional attention in the apartment (e.g., ripped carpet, torn linoleum, window or door repair).
Provide assistance with apartment turnovers as directed.
Communicate with the Community Manager regarding maintenance or curb appeal issues requiring further attention.
Respond appropriately to emergencies, according to policies and procedures.
Participate in and attend all required in-service training sessions.
Ensure understanding and compliance with all policies and procedures.
Contribute to resident satisfaction by ensuring that customer expectations are met or exceeded.
Participate in Cardinal U training as required.

QUALIFICATIONS
3-5 years of relevant industry experience; property management experience is a plus.
Excellent customer service skills, strong attention to detail, and basic maintenance skills.
Working knowledge of pool service/maintenance required.
High school diploma or GED equivalent preferred.
Ability to lift a minimum of 75 lbs. and work 8-12 hour standing shifts.
Availability to work weekends and be on call for emergencies.
Ability to embody the Cardinal Culture and Cardinal Core Values every day.

CANDIDATES WITH THE FOLLOWING CAREER EXPERIENCE PREFERRED:
Maintenance Supervisor
Maintenance
Maintenance Manager
Facilities Manager
Supervisor
Building Manager
Building Engineer
Facilities Maintenance Manager
Maintenance Director

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Incumbents work both inside and outside of apartment buildings and in all areas of the property including amenities, with frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.


PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear.

The Team Member regularly required to stand; walk; reach with hands and arms; and climb, stoop, or squat.

Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions including, but not limited to rain, snow, heat, hail, wind, and sleet.

The Team Member must be able to push, pull, lift, carry, or maneuver weights of a minimum of seventy-five (75) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Regular local travel may be required to assist properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their Team Leader.

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