Lounge Operations Specialist
2 weeks ago
We are seeking a skilled and detail-oriented Multi-Functional Lounge Agent to join our team at JFK International Airport. This role requires exceptional customer service skills, multitasking abilities, and the ability to work in a fast-paced environment.
Estimated Salary: $23.54 - $24 per hour
About Us:IK Hofmann USA, Inc. is an equal opportunity employer that values diversity and inclusion. We celebrate our employees' differences and strive to create a welcoming and inclusive workplace culture.
Key Responsibilities:- Greet and welcome guests at the front desk with a professional and friendly demeanor.
- Assist travelers with check-ins, lounge access inquiries, and provide information on lounge amenities.
- Maintain a clean and comfortable environment for all guests.
- Perform janitorial duties, including sweeping, vacuuming, and mopping floors.
- Restock supplies as necessary.
- Accept and sign for deliveries, ensuring all items are accurately accounted for.
- Store and organize supplies, such as food items and beverages.
- Assist with buffet setup and replenish food items as needed.
- Pour drinks and maintain the bar area.
- Engage with guests and provide assistance with food and beverage selections.
- High school diploma or equivalent.
- Experience in customer service, food service, or hospitality is preferred.
- Ability to multitask and handle multiple responsibilities efficiently.
- Strong communication and interpersonal skills.
- Brief knowledge of food safety and handling.
- Able to move boxes up to 50 lbs.
- Flexible hours, including weekends, holidays, and shift work as required in an airport environment.
- Long-term contract.
- Anniversary and Birthday Recognition.
- Paid Time Off (Vacation, Sick).
- Medical, Dental & Vision.
- Prescription Drug Discounts.
- Short-Term Disability.
- Accident, Critical Illness, and Life Insurance Package.
- 401k/Roth.
- Referral Program offering $50 to both you and your referral after they work 80 hours.
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