Automation Support Specialist

1 day ago


Schaumburg, Illinois, United States Insight Global Full time
Job Summary

We are seeking a skilled Automation Support Specialist to join our team at Insight Global. As a key member of our application support team, you will be responsible for providing technical support and troubleshooting assistance to our clients.

Key Responsibilities
  • Provide technical support and troubleshooting assistance to clients via phone, email, or in-person.
  • Collaborate with cross-functional teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base articles.
  • Stay up-to-date with industry trends and emerging technologies.

Requirements
  • 2+ years of experience in application support or technical support.
  • Strong technical skills, including experience with Cypress or Selenium.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.

What We Offer
  • A dynamic and inclusive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Equal Employment Opportunity

Insight Global is an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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