Farmhouse Sweets and Treats Retail Associate
4 weeks ago
As a Retail Sales and Customer Service Representative at Oglebay, you will be responsible for providing exceptional customer service and sales support in our retail store. This role involves obtaining or receiving merchandise, totaling bills, accepting payments, and making change for customers. You will also be responsible for stocking shelves, setting up advertising displays, and assisting customers with their purchases.
Key Responsibilities
• Obtain or receive merchandise requested by customers or receive merchandise selected by customers
• Stock shelves, counters, or tables with merchandise
• Set up advertising displays or arrange merchandise on counters or tables to promote sales
• Stamp, mark, or tag price on merchandise
• Answer customer's questions concerning product, price, and use of merchandise
• Total price and tax on merchandise purchased by customer to determine bill
• Accept payment and make change
• Wrap or bag merchandise for customers
• Clean shelves, counters, or tables
• Remove and record amount of cash in register at end of shift
• Calculate sales discount to determine price
• Keep record of sales, prepare inventory of stock, and order merchandise
• Interact with the public with a cheerful and positive attitude, solve guest problems and complaints in a proper manner, and maintain harmonious working relationships with fellow employees
Requirements
• Knowledgeable of Park and Park surroundings
• Ability to work in a fast-paced retail environment
• Excellent customer service skills
• Ability to lift up to 25 pounds
• Ability to stand for long periods of time
• Ability to work a variety of shifts, including weekends and holidays
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