Customer Service Associate Role

1 week ago


Sidney, Ohio, United States Express Employment Full time

Are you a detail-oriented individual with excellent communication skills? We are seeking a highly motivated Customer Service Associate to join our team at Express Employment.

About the Job

This role is an excellent opportunity for someone who enjoys interacting with customers and resolving issues in a professional manner. As a Customer Service Associate, you will be responsible for monitoring and tracking customer orders, entering data accurately into our system, and maintaining a welcoming environment for customer interactions.

Key Responsibilities
  • Order Management: Monitor and track customer orders to ensure accurate and timely processing.
  • Customer Service: Deliver exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
  • Data Entry: Enter customer orders accurately into our system, ensuring data integrity.
  • Environment Maintenance: Maintain a welcoming and courteous environment for customer interactions.
Requirements
  • Data Entry Skills: Strong data entry skills with high attention to detail.
  • Customer Service Skills: Proven customer service skills, including problem-solving and conflict resolution.
  • Communication Skills: Excellent verbal and written communication abilities.
  • Technical Skills: Proficient in Microsoft Office applications, particularly Excel.
Work Environment

We offer a dynamic work environment where you can grow and develop your skills. As a Customer Service Associate, you will have the opportunity to work collaboratively with our team to provide excellent customer service.

The estimated salary for this role is $16/hour, based on industry standards and location.



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