Sales and Customer Service Representative

2 weeks ago


Glastonbury, Connecticut, United States Massage Envy Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Sales and Customer Service Associate. As a key member of our team, you will be responsible for providing exceptional customer service, promoting our services, and contributing to the growth and success of our business.

Key Responsibilities
  • Customer Service: Provide outstanding customer service to ensure a positive experience for our clients.
  • Service Promotion: Promote the value of our services to clients, including our Massage Envy Wellness Program.
  • Client Retention: Support the growth and retention of our client base through in-person and phone/email outreach.
  • Team Support: Collaborate with our team to ensure seamless clinic flow and achieve business objectives.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous retail or sales experience preferred.
  • Skills: Excellent communication and interpersonal skills, with the ability to multitask and work in a fast-paced environment.
What We Offer
  • Competitive Compensation: Competitive base pay plus bonuses and commissions.
  • Flexible Schedule: A flexible schedule to support a better work-life balance.
  • Ongoing Training: In-depth product and service training to support your success.

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