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Customer Service Representative

1 month ago

Glastonbury, Connecticut, United States Glastonburyopportunities Full time
About the Role

We are seeking a highly motivated and flexible Customer Service Assistant to join our team at Glastonbury Opportunities. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.

Key Responsibilities
  • Provide excellent customer service to clients via phone, email, and in-person
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work collaboratively with the customer service team to achieve sales and customer satisfaction goals
  • Participate in ongoing training and development to improve customer service skills and knowledge
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work a variety of shifts, including evenings and weekends
  • Basic computer skills and knowledge of customer service software
What We Offer
  • A competitive hourly rate
  • Opportunities for career advancement and professional development
  • A dynamic and supportive work environment
  • A range of benefits, including employee discounts and paid time off