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Event Services Coordinator

2 months ago


Indian Wells, California, United States Marriott International Inc Full time

Position Overview:
As an Events Concierge, you will play a crucial role in ensuring the seamless execution of events and functions. Your responsibilities will include:

Key Responsibilities:
1. **Pre-Event Coordination:** Engage with group coordinators or hosts prior to events to introduce yourself and confirm all arrangements are satisfactory.
2. **Event Setup Analysis:** Review and interpret banquet event orders to gather essential guest information, determine appropriate setups, timelines, and specific guest requirements, including buffet and action station arrangements.
3. **Special Requests Management:** Address and strive to fulfill any unique banquet event requests, ensuring all arrangements comply with company standards.
4. **Safety and Compliance:** Adhere to all company policies regarding safety and security; report any incidents or unsafe conditions to management and complete necessary safety training.
5. **Professional Appearance:** Maintain a clean and professional appearance while respecting the confidentiality of proprietary information and safeguarding company assets.
6. **Guest Interaction:** Welcome and acknowledge all guests according to company standards, proactively addressing their service needs and expressing genuine appreciation.
7. **Communication Skills:** Utilize clear and professional language when communicating with others, and answer telephones with appropriate etiquette.
8. **Team Collaboration:** Foster positive working relationships with colleagues to achieve common goals and ensure adherence to quality expectations.
9. **Physical Requirements:** Be prepared to stand, sit, or walk for extended periods, and handle objects weighing up to 25 pounds without assistance.

Qualifications:
1. **Education:** High school diploma or equivalent.
2. **Experience:** Minimum of 1 year of relevant work experience.
3. **Supervisory Experience:** No supervisory experience required.
4. **Licenses/Certifications:** None required.

Compensation and Benefits:
The pay range for this position is $20.50 to $21.00 per hour. Benefits include health care options, flexible spending accounts, a 401(k) plan, paid time off, life insurance, and disability coverage, among others. Eligibility for benefits may vary based on company policies.

Company Commitment:
Marriott International is dedicated to fostering a diverse workforce and an inclusive culture. We are committed to non-discrimination on any protected basis, including disability and veteran status, in accordance with applicable law. We welcome qualified applicants with criminal histories consistent with federal, state, and local laws.