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Sales and Customer Service Representative

2 months ago

Ontario, California, United States Massage Envy Full time

Job Summary:

We are seeking a highly motivated and customer-focused Sales and Customer Service Associate to join our team at Massage Envy Ontario. As a key member of our sales and customer service team, you will play a vital role in delivering exceptional customer experiences and driving sales growth.

Key Responsibilities:

  • Build relationships with clients: Establish strong relationships with members and guests to grow and retain a loyal client base.
  • Upsell and cross-sell services: Connect clients with retail products that enhance and extend the positive impact of the services they receive.
  • Provide exceptional customer service: Help clients understand the benefits of regular massage, skin care, and stretch, and provide personalized recommendations to meet their needs.

What We Offer:

As a Sales and Customer Service Associate at Massage Envy, you will enjoy a dynamic and supportive work environment, with opportunities for growth and development. You will be part of a team that is passionate about delivering exceptional customer experiences and making a positive impact in the lives of our clients.

Benefits:

  • Competitive compensation and benefits package: We offer a comprehensive benefits package that includes health, dental, and vision insurance, as well as a 401(k) plan.
  • Opportunities for advancement: We are committed to helping our team members grow and develop their careers, with opportunities for advancement and professional development.
  • Dynamic and supportive work environment: Our team is passionate about delivering exceptional customer experiences and making a positive impact in the lives of our clients.