Child Welfare Case Management Supervisor

6 days ago

Miami, United States Children's Home Society of Florida Full time
Job Title: Child Welfare Case Management Supervisor

At Children's Home Society of Florida, we are committed to providing high-quality services to children and families. We are seeking a highly skilled and experienced Child Welfare Case Management Supervisor to join our team.

Job Summary:

The Child Welfare Case Management Supervisor will be responsible for managing the daily operations of a CHS Child Welfare Case Management unit. This includes overseeing proper client-to-staff ratios, providing support with in-crisis/problem cases, and collecting, analyzing, and reporting data in the area of supervision.

Key Responsibilities:
  • Manage the daily operations of a CHS Child Welfare Case Management unit.
  • Oversee proper client-to-staff ratios.
  • Provide support with in-crisis/problem cases and client service coordination.
  • Collect, analyze, and report data in the area of supervision.
  • Liaise with community agencies such as the Department of Children and Families (DCF) and the Department of Juvenile Justice (DJJ).
  • Attend closure or conference staffing.
  • Ensure that program staff completes all documentation and reports in a professional and timely manner.
  • Participate in grant writing, contract negotiating, or re-accreditation preparation.
  • Maintain and generate necessary reports and paperwork in a timely manner.
  • Conduct face-to-face interviews with clients for development of individual treatment plans and behavioral assessments.
  • Review and approve psychosocial assessments and treatment plans.
  • Delegate and oversee work assignments to ensure service delivery is performed according to the CHS mission, policies, and procedures.
  • Provide case consultation and in-service training, as appropriate.
  • Identify unmet training needs.
  • Track and monitor the progress of families and individuals receiving services.
  • Collect and apply data to improve client outcomes.
Requirements:
  • Master's degree in a human services-related field from an accredited university.
  • Child Welfare Case Management certification.
  • Florida Driver's License within 30 days from hire, with daily access to a reliable and insured vehicle.
Preferred Qualifications:
  • Four years of experience in human services.
  • Supervisory experience.
  • Experience in a dependency environment.
  • Experience in related fields/titles, such as Child Welfare, Dependency, Social Work, DCF, Foster Care, Adoptions, Teaching, Psychology, and Criminal Justice.
Competencies:
  • Knowledge of community resources and dependency.
  • Skills and proficiency in planning, organization, and time management, oral and written communication, interpersonal relationship building, collaboration, and teaming.
  • Ability to interact effectively with children and families from diverse backgrounds, set appropriate limits and boundaries with clients, act decisively to protect clients when necessary, assess and apply proper intervention strategies, identify and understand environmental stressors, recognize the importance of social, economic, and environmental factors in the development and resolution of personal/family problems, be sensitive to the service population's cultural and socioeconomic characteristics, supervise others, perform at a high level of autonomy, and commit to providing high customer satisfaction with positive service delivery results.

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