Customer Support Expert

Job OverviewMiddleground, a Managed Service IT Provider, seeks to expand its team with a mid-level technical expert.Key ResponsibilitiesSupport tickets assigned by the Intake and L1 teamsGeneral IT office systems support, including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network equipmentOccasional on-call support...

Job OverviewWe are seeking a highly skilled Reconciliation Process Expert to join our team at UROPARTNERS LLC.The estimated salary for this role is $65,000 - $85,000 per year.As a Reconciliation Process Expert, you will be responsible for monitoring the claim reconciliation process and identifying issues and process improvement opportunities within the...

Welcome to H&R Block, where we value exceptional customer service and support. We are seeking a skilled Office Operations Coordinator to join our team, playing a vital role in ensuring seamless interactions between clients and our tax professionals.As an Office Operations Coordinator, your primary responsibility will be to provide top-notch customer service,...

About the Role:We are seeking a highly motivated individual to join our team as a Retail Sales Associate. The successful candidate will provide top-notch customer service, manage sales transactions accurately, and maintain store facilities and equipment in a clean and safe condition.

At Jewel-Osco, our goal is to provide exceptional customer service by being the face of the company. As a Retail Sales and Store Support member, you will interact with valued customers in various roles such as bagging groceries, arranging flowers, slicing cheese, or sweeping the floor. Your tasks include helping customers and fellow associates, demonstrating...

Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our customer service team, you will be responsible for providing exceptional service and support to our customers.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

Job OverviewRitchie Bros., an industry leader in auction sales, seeks a skilled Customer Care Specialist to join our team. This role is critical in providing exceptional customer service and support to external clients.We are looking for a highly motivated individual who can deliver outstanding results in a fast-paced environment.

About Our TeamWe are a dynamic and forward-thinking organization that values diversity, equity, and inclusion. As a member of our team, you will be part of a collaborative and supportive environment that fosters growth and development. In this role, you will have the opportunity to make a meaningful contribution to our operations and help drive our...

Job DescriptionWe are seeking an experienced IT Support Specialist to join our team at Middleground. In this role, you will be responsible for providing exceptional customer service to our clients, troubleshooting and resolving technical issues, and working closely with our team to ensure seamless support.Key Responsibilities:Responding to incoming phone...

Job OverviewWe are seeking a skilled Quality Assurance Expert to join our team at Ritchie Bros Auctioneers Incorporated. This individual will be responsible for ensuring the quality of our software applications through thorough testing and automation.About the RoleThe Senior Quality Assurance Analyst will assess and decompose requirements to create test...

Job Opportunity:We are seeking a highly motivated Customer Experience Specialist to join our team. As a specialist, you will be responsible for delivering exceptional customer service and helping our clients achieve their goals.About Our Agency:Blaine Carragher State Farm Agent is a leading insurance agency serving the Chicagoland area. We are committed to...

Company OverviewMiddleground is a Managed Service IT Provider dedicated to delivering exceptional support and services to our clients.Salary RangeThe estimated salary for this role is between $60,000 - $80,000 per annum, depending on experience.Job DescriptionThis mid-level technician position involves working through support tickets assigned by the Intake...

Job OverviewWe are looking for an experienced Administrative Assistant to join our team in Chicago. In this role, you will provide support for moderately complex administrative tasks, assist with routine payroll processing, record keeping, and reports preparation, and work closely with internal and external customers to meet required service needs.

About MiddlegroundMiddleground is a leading IT Managed Service Provider based in the Westchester region. We provide outsourced IT services to clients in various industries, including Healthcare, Legal, Financial, Manufacturing, and more.Our team is fast-paced and dynamic, requiring quick thinking and a 'can do' attitude. As an IT Systems Administrator, you...

**Job Responsibilities**Provide day-to-day support of all Front End department operations, policies, processes, and procedures.Demonstrate the company's core values in every interaction with customers and colleagues.

Job DescriptionWe are seeking a highly organized and detail-oriented Administrative Assistant to join our team in the National Branch Network. Your responsibilities will include providing administrative support, assisting with payroll processing, maintaining records, preparing reports, and working with internal and external customers.

Job DescriptionWe are a Managed Service IT Provider looking to expand our team of skilled professionals. This entry-level position offers the ideal opportunity for growth and development, exposing you to a wide range of technologies.A key responsibility of this role is handling incoming phone calls at our office, ensuring timely and efficient resolution of...

**Key Performance Indicators (KPIs)**Lead Clerk performance metrics, including customer satisfaction, sales growth, and operational efficiency.Contribute to the development and implementation of new initiatives to enhance customer experience and drive business results.

Job Title: Software EngineerJob Summary:We are seeking a highly skilled Software Engineer to join our corporate headquarters in Westchester, IL. As a member of the software development team, you will be responsible for developing, enhancing, and maintaining our proprietary e-commerce software platform. Our customers trust our company when buying and selling...

About the Job:Middleground, a leading IT Managed Service Provider, seeks a skilled Field Support Technician to join our team. This role involves delivering high-quality on-site IT support to clients in the Chicago area, ensuring efficient operations and resolving technical issues quickly.Key Responsibilities:Provide technical support to clients at their...