Shift Team Lead

1 week ago


Upperco, Maryland, United States Dunkin' Full time
Job Summary

We are seeking a highly motivated and experienced Shift Leader to join our team at Dunkin' Donuts. As a Shift Leader, you will be responsible for leading a team of Crew Members to deliver exceptional guest service and drive sales growth.

Key Responsibilities
  • Team Environment: Foster a positive and productive team environment by coaching and developing Crew Members to meet operational standards and deliver a great guest experience.
  • Operations Excellence: Drive sales growth by ensuring that all restaurant standards and marketing initiatives are properly executed during shift.
  • Profitability: Monitor and control labor costs, food costs, and cash throughout shift to ensure profitability.
Requirements
  • Skills: Must be able to fluently speak and read English, have math and writing skills, and possess restaurant, retail, or supervisory experience.
  • Qualifications: Must be at least 18 years of age, have a high school diploma or equivalent, and be legally authorized to work in the United States.
Preferred Qualifications
  • Legally authorized to work in the United States
  • 18 years or older

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