Senior Salesforce Analyst/Developer
2 days ago
Horizon Therapeutics, Inc. is seeking a highly skilled Senior Salesforce Analyst/Developer to join our team. As a key member of our organization, you will be responsible for configuring and developing solutions for multiple field-based teams through integration of secondary data sources, custom analytics, and functional expertise.
The ideal candidate will have a strong background in Salesforce administration, configuration, and development, as well as experience working with business functions such as Sales Operations, Field-based organizations, Marketing, and Marketing Operations. You will be responsible for analyzing and documenting business requirements, delivering IT projects, and providing business consulting support to customers.
We are looking for a talented individual who is highly analytical, has excellent communication skills, and is able to work effectively in a team environment. If you are a motivated and results-driven professional with a passion for Salesforce, we encourage you to apply for this exciting opportunity.
Responsibilities:- Analyze and document business requirements for the business area of responsibility
- Responsible for delivery of (components of) IT projects via configuration and/or development
- Assure project and project teams follow company and departmental policies, procedures, and standards, including SDLC and Change control
- Provide business consulting support to customers
- Analyze, resolve, and document system changes needed as a result of defects, enhancements, incidents, missing requirements, or other root causes
- Proactively identify and assist in prioritizing opportunities to streamline business and system processes
- Identify issues and lead resolution efforts. Escalate issues appropriately
- Develop and assist in the presentation of business cases and system roadmaps
- Assist in monitoring and reporting on projects
- Manage day-to-day interactions with business users. Work closely with users to complete required tasks
- Bachelor's degree in computer science, information systems, or related field or relevant combination of education and experience required
- Minimum 5 years of relevant experience in Salesforce administration/configuration
- Minimum 2 years of experience working with business functions: Sales Operations, Field-based organizations, Marketing, Marketing Operations
- Demonstrated success developing and presenting solutions to complex business situations
- Highly proficient analytical and software skills aimed at data analysis and operational efficiency
- Demonstrated proficiency in Salesforce automation and third-party tools
- Experience managing customer relationships at various organizational levels
- Experience with formal SDLC methodology desired, as well as with system validation processes
- Excellent written and verbal communication skills with ability to clearly and effectively communicate complex information
- Transparency: We value collaboration. Trusting each other and tackling tough challenges can make a powerful difference.
- Accountability: We do what's right for our patient communities through quality decisions and owning our successes and failures.
- Growth: We fiercely innovate and evolve to better ourselves, our communities, and our patients.
Horizon Therapeutics, Inc. is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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