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**Store Operations Manager**, **General Manager**, **Retail Store Manager**, **Sales and Lease Manager**, **Asset Management Specialist**

2 months ago

New Bedford, Massachusetts, United States Aaron's Full time

About the Role:
Aaron's is seeking a highly skilled and experienced Store Operations Manager to join our team. As a General Manager, you will be responsible for driving and managing the overall P&L of the store, ensuring the achievement of planned growth and profit goals. This role requires strong leadership skills, combined with the ability to motivate and lead store associates to deliver exceptional customer service and drive sales growth.

Key Responsibilities:
• Manage the store to achieve planned growth and profit goals
• Accurately report financial measures and transactions
• Manage inventory supply to ensure adequate availability of merchandise at all times
• Ensure that Quality Control Calls are completed on all new lease agreements within 1 business day of delivery
• Ensure the protection of store assets and reconcile inventories weekly
• Ensure that all company vehicles are maintained within safe operating standards
• Ensure accurate and timely bank deposits
• Ensure all returned merchandise is certified, reclassified and priced.
• Manage Associates
• Recruit, hire, train and develop the best team of associates for your store to ensure efficient and successful operations
• Schedule associate coverage to ensure published hours of store operations are met
• Customer Care and Service
• Close all lease agreements with a mind towards customer service, establishing a long-term relationship, and safeguarding company assets
• Personal responsibility for management of all renewal activity
• Personally authorize all returns with a focus on customer relationship and ownership
• Ensure execution of all customer service programs, company guidelines and policies

Requirements:
• Proven demonstration of strong leadership, communication and interpersonal skills
• High level of energy
• Maintain professional appearance
• A history of demonstrated selling skills
• Effective organizational skills
• Proven managerial skills
• Safe driving skills and the ability to legally operate the Company Truck
• All General Managers must have a satisfactory MVR (driving record), D.O.T. physical/certification in states that require it, a valid Driver's License and comply with the Aaron's Driver Qualification Policy.

About Aaron's:
Aaron's is a leading sales and lease-to-own retailer of specialty items, including furniture, consumer electronics, home appliances, and accessories. We are committed to creating a diverse and inclusive work environment, celebrating our team members' differences, and are proud to be an equal opportunity employer. We offer a supportive environment, ongoing training, professional development, and competitive bonus opportunities. If you are looking for a company with the passion and dedication to make a difference in the lives of customers and team members alike, join us today.