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Desktop Support Specialist

2 months ago

Wilmington, Massachusetts, United States Select Source International Full time
Job Summary

We are seeking a skilled Desktop Support Technician to join our team at Select Source International. As a Desktop Support Technician, you will be responsible for repairing laptops and desktops in the metro area, performing tasks such as replacing hard drives, motherboards, and keyboards, and resolving basic/non-complex problems as directed.

Key Responsibilities:

  • Repair laptops and desktops in the metro area
  • Perform tasks such as replacing hard drives, motherboards, and keyboards
  • Resolve basic/non-complex problems as directed
  • Close service tickets in real time in the client Call Management system using Company-provided phone

Requirements:

  • 1+ years of hands-on experience with laptop and desktop break-fix
  • Computer-building background experience preferred
  • General knowledge of laptop/desktop hardware and software, including basic knowledge of Microsoft applications

About Select Source International:

Select Source International (SSI) is an IT, Health Care, and Engineering Services consulting firm that has been in business since 1998. We provide exceptional services to clients, customers, and users alike at several large Fortune 500 companies, mid-size enterprises, and consulting companies.