Customer Service Representative

4 weeks ago


Baytown, Texas, United States Baytown Hyundai Full time

As a valued member of the Baytown Hyundai team, you will play a crucial role in delivering exceptional customer experiences while accurately processing transactions and handling payments.

Your attention to detail and friendly demeanor will contribute to the overall satisfaction of our customers and support the success of our dealership.

Provide information about dealership services, promotions, and policies as needed. Address customer concerns or complaints promptly and escalate issues to management when necessary.

Maintain a positive and professional demeanor at all times, representing the dealership in a courteous manner.

Cash Management:

Handle cash and financial transactions securely, following proper cash handling procedures.

Balance cash drawers and reconcile transactions at the end of each shift.

Prepare daily cash reports and deposits for accounting purposes.

Maintain accurate records of cash transactions and ensure that all documentation is properly filed and archived.

Administrative Support:

Assist with administrative tasks as needed, such as answering phones, filing paperwork, and processing paperwork related to vehicle sales and service.

Collaborate with other dealership departments to ensure smooth operations and customer satisfaction.

Participate in training sessions and meetings to stay informed about dealership policies, procedures, and products.



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