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Implementation Specialist

2 months ago

Augusta, Georgia, United States ADP Full time
About the Role

ADP is seeking a highly skilled Client Onboarding Specialist to join our team. As a Client Onboarding Specialist, you will play a critical role in ensuring the successful implementation of ADP's payroll and HR solutions for our mid-sized business clients.

Key Responsibilities
  • Implement ADP's Time and Attendance solutions, combining analytical and project management skills to simplify complex information and provide expert support to clients.
  • Serve as a subject matter expert, applying industry and product knowledge to optimize system configurations and product upgrades.
  • Ensure client satisfaction and retention by providing timely solution delivery within client-defined timelines and remaining engaged with clients throughout the implementation process.
  • Resolve issues and provide solutions with minimal direction on procedural matters, ensuring accuracy of all aspects of client setup.
  • Collaborate with client project teams, ADP associates, and other stakeholders to provide input on process improvement and product enhancements.
Requirements
  • High School Diploma
  • Basic project management skills
  • Ability to work overtime hours during peak seasons
  • College degree preferred, but not required; relevant experience or military experience also considered
About ADP

ADP is a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging.

Why Work at ADP?
  • Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
  • Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
  • Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
  • Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
  • Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
Equal Employment Opportunity

ADP is committed to an inclusive, diverse, and equitable workplace and is further committed to providing equal employment opportunities regardless of any protected characteristic.