Dispatch Operations Manager
2 hours ago
The Rounds is seeking a highly motivated Dispatch Lead to oversee the daily operations of our delivery team. As a key member of our logistics team, you will be responsible for ensuring the efficient and timely delivery of our essential consumer goods to our customers.
Key Responsibilities:- Manage and oversee the daily operations of our delivery team, including drivers and bike riders
- Deliver by van or e-bike when necessary and handle material management duties
- Mentor and develop the team to ensure quality and on-time delivery
- Plan and supervise delivery routes, providing support to drivers as needed
- Coordinate pickups and deliveries, effectively managing the delivery team
- Assign routes daily and manage resources efficiently
- Schedule maintenance and oversee the day-to-day operations of the delivery team
- Lead the onboarding, training, and performance management of new associates
- Ensure quality and efficiency in last mile operations
- Uphold an excellent Member experience and foster team collaboration
- Experience in dispatching, driving, or managing in a similar role
- Proven experience in managing a fast-growing team
- Exceptional communication skills, both written and oral
- Organized, detail-oriented, and capable of multitasking effectively
- Proficiency in routing software and basic tech applications
- Proficiency in G-Suite, Slack, and strong computer skills. OnFleet proficiency is a bonus
- Capable of walking, bending, squatting, climbing, reaching, and kneeling
- Able to lift/push/pull up to 75 pounds
- Willing and able to deliver by van or e-bike when required
- 1+ years managing employees
- Sunday, Monday, Wednesday, Thursday, and Friday (9:30 AM - 6:30 PM)
- Paid Time Off, Sick Time
- Medical, Dental, Vision Insurance
The Rounds offers a competitive hourly rate of $26-$28, with eligibility for routine increases after every 500 hours worked. We are an equal opportunity employer and welcome applications from diverse candidates with a passion for sustainability.
", "benefits": "Competitive hourly rate of $26-$28, with eligibility for routine increases after every 500 hours worked. Paid Time Off, Sick Time, Medical, Dental, Vision Insurance."}-
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