Dispatch Operations Manager

2 hours ago


Alexandria, Virginia, United States The Rounds Full time
{"title": "Dispatch Lead", "description": "Job Summary

The Rounds is seeking a highly motivated Dispatch Lead to oversee the daily operations of our delivery team. As a key member of our logistics team, you will be responsible for ensuring the efficient and timely delivery of our essential consumer goods to our customers.

Key Responsibilities:
  • Manage and oversee the daily operations of our delivery team, including drivers and bike riders
  • Deliver by van or e-bike when necessary and handle material management duties
  • Mentor and develop the team to ensure quality and on-time delivery
  • Plan and supervise delivery routes, providing support to drivers as needed
  • Coordinate pickups and deliveries, effectively managing the delivery team
  • Assign routes daily and manage resources efficiently
  • Schedule maintenance and oversee the day-to-day operations of the delivery team
  • Lead the onboarding, training, and performance management of new associates
  • Ensure quality and efficiency in last mile operations
  • Uphold an excellent Member experience and foster team collaboration
Requirements:
  • Experience in dispatching, driving, or managing in a similar role
  • Proven experience in managing a fast-growing team
  • Exceptional communication skills, both written and oral
  • Organized, detail-oriented, and capable of multitasking effectively
  • Proficiency in routing software and basic tech applications
  • Proficiency in G-Suite, Slack, and strong computer skills. OnFleet proficiency is a bonus
  • Capable of walking, bending, squatting, climbing, reaching, and kneeling
  • Able to lift/push/pull up to 75 pounds
  • Willing and able to deliver by van or e-bike when required
  • 1+ years managing employees
Benefits:
  • Sunday, Monday, Wednesday, Thursday, and Friday (9:30 AM - 6:30 PM)
  • Paid Time Off, Sick Time
  • Medical, Dental, Vision Insurance

The Rounds offers a competitive hourly rate of $26-$28, with eligibility for routine increases after every 500 hours worked. We are an equal opportunity employer and welcome applications from diverse candidates with a passion for sustainability.

", "benefits": "Competitive hourly rate of $26-$28, with eligibility for routine increases after every 500 hours worked. Paid Time Off, Sick Time, Medical, Dental, Vision Insurance."}

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