Patient Service Coordinator

7 days ago


Ormond Beach, Florida, United States Volusia Endoscopy & Surgery Center Full time

We are seeking a talented and results-driven Patient Service Coordinator to join our team at Volusia Endoscopy & Surgery Center. As a key member of our front office staff, you will be responsible for ensuring seamless patient interactions from scheduling to discharge.

About the Job:

This is a full-time position that requires a high school graduate or equivalent with working knowledge of Microsoft Office products. The ideal candidate will have excellent communication skills, attention to detail, and the ability to work well under pressure.

Key Responsibilities:

  • Coordinate patient appointments, exams, and procedures.
  • Schedule patient examinations over the phone and for walk-in patients.
  • Process payments for co-pays, deductibles, and co-insurance.
  • Answer phones and handle calls in an efficient and friendly manner.
  • Handle release of information requests for patients, referring offices, other medical facilities, attorneys, and insurance companies.
  • Arrange transportation and interpretation services for patients when necessary.
  • Verify physician orders for procedures, diagnoses, and exam specifics match the exam to be performed.
  • Ensure referring physician on the order matches what is in the surgery center's EMR, and update accordingly if not.
  • Review patient history forms, checklists, and consent forms to ensure completion prior to sending back with technologists.

Requirements:

  • High school graduate or equivalent.
  • Working knowledge of Microsoft Office products.
  • Excellent communication skills.
  • Attention to detail.
  • Ability to work well under pressure.

Benefits:

We offer a competitive salary of $45,000 per year, plus benefits including health insurance, retirement plan, and paid time off.

How to Apply:

If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application along with your resume and cover letter.



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