Healthcare Operations Manager

4 weeks ago


Beaver Falls, Pennsylvania, United States CareRing Health, LLC Full time
Job Summary

We are seeking a highly skilled and experienced Branch Manager to oversee the day-to-day operations of our office facility. The successful candidate will be responsible for ensuring the efficient operation of the office, resolving any issues that may arise, and meeting the needs of our consumers and employees.

Key Responsibilities
  • Monitor and oversee various departments within the agency.
  • Maintain compliance with state and regulatory bodies.
  • Maintain compliance with Patriot Home Care policies and Standard Operating Procedures (SOPs).
  • Maintain and review job descriptions for all employees at least annually.
  • Maintain office employee and Direct Care Worker personnel files.
  • Analyze and identify trends via Key Performance Indicators (KPIs) to meet weekly, quarterly, and annual goals.
  • Review assessment reports for all departments and implement opportunities for process improvements.
  • Review authorized and unauthorized hours reports, payday reports, and Enterprise Incident Management reports.
  • Ensure compliance with Direct Care Worker annual education and Tuberculosis (TB) screenings.
  • Establish and implement policies and procedures regarding consumer rights and responsibilities.
  • Assist with filing appeals for decreases in patient hours.
  • Maintain and update consumer records as mandated by state regulations.
  • Report major and adverse events within timeframes as mandated by state and regulatory bodies.
Requirements
  • Excellent organizational skills.
  • Progressive team development experience.
  • Critical thinking skills.
  • Good interpersonal communication skills.
  • Ability to adapt to change.
  • Reliability.
  • Knowledge of performance evaluation procedures.
  • Results-oriented approach.
  • Proficiency with Microsoft Office and Google Suite.
  • Associate's degree in a relevant field.
  • Two years of healthcare supervisory experience.


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