Account Service Representative

1 week ago


Norman, Oklahoma, United States OU Federal Credit Union Full time

We are seeking a highly skilled Account Service Representative to join our team at OU Federal Credit Union.

This is a full-time position offering a competitive salary of $42,000 - $55,000 per year, depending on experience.

The successful candidate will be responsible for providing exceptional customer service, processing transactions, and promoting credit union products and services.

Key Responsibilities:

  • Process member transactions in a timely and accurate manner
  • Provide excellent customer service and respond to member inquiries
  • Cross-sell credit union products and services
  • Maintain knowledge of credit union policies and procedures
  • Work effectively in a fast-paced environment and meet productivity standards

Requirements:

  • High school diploma or equivalent required; associate's degree or higher preferred
  • One to three months related experience and/or training, or equivalent combination of education and experience
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and provide exceptional customer service
  • Basic computer skills and proficiency in Microsoft Office Suite

Benefits:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance

About OU Federal Credit Union:

We are a not-for-profit financial cooperative dedicated to serving the financial needs of our members. Our mission is to provide exceptional service, innovative products, and personalized solutions to help our members achieve their financial goals.



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