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Customer Service Representative

2 months ago

Longview, Texas, United States Carvana Full time
Join Carvana's Team as a Customer Service Representative

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for facilitating and coordinating the delivery of vehicles to and from customers, ensuring a seamless and enjoyable experience.

Key Responsibilities:

  • Facilitate and coordinate vehicle deliveries to and from customers
  • Interact with customers in person, by phone, email, and text to address their needs and concerns
  • Keep accurate and detailed records of customer interactions
  • Complete pre-delivery checklists to ensure vehicles are ready for delivery
  • Promptly respond to customer requests and assist in resolving issues and complaints
  • Accurately complete customer paperwork

What We Offer:

  • Medical, dental, and vision benefits
  • 401k with company match
  • Career growth opportunities with a culture of promotions from within

At Carvana, we are committed to providing our customers with an exceptional experience. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.