Patient Services Specialist

6 days ago


Inver Grove Heights, Minnesota, United States Allina Health Full time

About Allina Health

Allina Health is a not-for-profit healthcare system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. Our mission is to provide exceptional patient care and excellent service to our patients. We are committed to putting patients first and delivering high-quality care in a compassionate and respectful manner.

Job Summary

We are seeking a Clinic Patient Access Representative to join our team. As a Medical Office Representative, you will be responsible for coordinating patient access and ensuring seamless transitions between providers and services. You will work closely with our healthcare team to provide excellent patient care and exceed patient expectations.

Responsibilities

  • Coordinate patient access and schedule appointments with healthcare providers
  • Verify patient information and update records as necessary
  • Communicate effectively with patients, families, and healthcare providers
  • Provide exceptional customer service and resolve patient concerns in a timely and professional manner

Requirements

  • High school diploma or equivalent required
  • 1-2 years of experience in a medical office setting preferred
  • Excellent communication and interpersonal skills required
  • Ability to work in a fast-paced environment and prioritize tasks effectively


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