Senior IPT Solutions Architect

1 day ago


Oakland, California, United States Infovision Full time
Job Summary

We are seeking an experienced Cisco Voice Engineer to join our team at Infovision. As a key member of our IPT solutions group, you will provide post-sales implementation support and services to customers using various Cisco technologies.

About the Role

As a Senior IPT Solutions Architect, you will oversee planning, design, implementation, and operation of customer Cisco IPT projects. You will work closely with customers to understand their requirements and develop implementation plans for technically advanced Voice solutions.

You will manage implementation of customer projects from both technical and communication aspects. Your expertise in Cisco Voice technologies, including Unified Communications Manager, Unity, Unity Connection, Contact Center Express, H.323/MGCP Gateways, and Gatekeepers, is essential for success in this role.

In addition to your technical skills, you must possess excellent interpersonal and customer service skills to effectively communicate with internal and external customers. A strong sense of ethics and ability to react professionally under potentially difficult or stressful circumstances are also required.

Requirements

The qualified candidate will need a minimum of six years of advanced related practical experience working with various Cisco IPT equipment/products. A bachelor's degree in a technical field, such as Computer Science, IT, or similar disciplines, is required. Additionally, the candidate must hold a valid driver's license for the principal state of employment.

Certifications Required

A CCIE Voice certification is mandatory, along with a minimum of 6 years related IPT, network engineering, and customer support experience. Proficiency in designing, installing, and integrating Cisco Voice into LAN/WAN environments is crucial for ensuring interoperability of complex conceptual and tactical solutions to customer networks.

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