Head of Design

3 weeks ago


California, Missouri, United States Phil Full time

Job Summary

We are seeking a talented Head of Design to lead our design efforts at Phil, a San Francisco-based health-tech startup. In this role, you will create software serving the many parts of our ecosystem, including our internal pharmacy team, external partner pharmacies, patients, doctors, and our clients.

Key Responsibilities

Define and lead the design strategy for internal pharmacy operations tools, optimizing workflows for quality and efficiency.

Collaborate with pharmacists and internal stakeholders to gather insights and translate them into user-friendly software solutions.

Lead the design of patient-facing experiences that enhance ease of use and accessibility.

Work with product and engineering teams to execute the design roadmap and ensure smooth implementation.

Champion user-centered design and foster a design-thinking culture within the organization, including service blueprinting.

Track and report on key performance metrics related to operational quality and patient experience.

Requirements

A passion for helping patients and a get-it-done approach

5+ years in a design leadership role, with experience in internal operations tools.

Proven ability to design complex software with multiple stakeholders.

Skilled in balancing internal and patient-facing design needs.

Strong portfolio demonstrating user-centered design across different platforms.

Relevant educational background (preferred).

What We Offer

Ground floor opportunity with one of the fastest-growing healthtech startups

Competitive compensation including stock options

Full benefits (medical, dental, vision)

401(k) contribution opportunity

Solving a problem that matters

Phil, inc is an equal opportunity employer


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