Gas and Water Solutions Coordinator

3 days ago


Enterprise, Alabama, United States DCC Propane, LLC Full time
Role Responsibilities:
As a Customer Service Representative at DCC Propane, LLC, you will be responsible for providing exceptional customer service to our customers, ensuring their needs are met in a timely and efficient manner. Your primary responsibilities will include:

  • Responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Maintaining accurate and up-to-date customer records.
  • Processing payments and ensuring all paperwork is complete and accurately submitted in a timely manner.
  • Providing product and service information to customers, as well as upselling and promoting our services where applicable.
  • Working effectively in a fast-paced environment and prioritizing tasks to meet deadlines.
  • Maintaining professionalism, integrity, security, image, and confidentiality of information and records as required by the position.


To succeed in this role, you must have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should also be able to provide exceptional customer service through phone and personal contact, resolve or escalate customer inquiries and/or complaints as needed, and maintain stability under pressure.

We offer a competitive salary range of $45,000-$65,000 per year, depending on experience, as well as a comprehensive benefits package that includes medical, vision, and dental plans, supplemental insurance programs, a 401(k) retirement plan with company match, and paid time off plus holidays.

DCC Propane, LLC is an equal opportunity employer and welcomes applications from qualified candidates who share our commitment to customer service and safety. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.

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