Claims Examiner

7 days ago


Lake Mary, Florida, United States Sedgwick Full time
About the Role

Sedgwick is seeking a highly skilled Claims Examiner to join our team. As a Claims Examiner, you will play a critical role in analyzing complex workers' compensation claims and determining benefits due. Your expertise will ensure that claims are managed effectively, and our clients receive the best possible service.

Key Responsibilities
  • Analyze and process complex workers' compensation claims, investigating and gathering information to determine exposure and manage claims through well-developed action plans.
  • Negotiate settlements within designated authority and calculate and assign timely and appropriate reserves to claims.
  • Calculate and pay benefits due, approve and make timely claim payments and adjustments, and settle claims within designated authority level.
  • Prepare necessary state filings within statutory limits and manage the litigation process to ensure timely and cost-effective claims resolution.
  • Coordinate vendor referrals for additional investigation and/or litigation management and use appropriate cost containment techniques to reduce overall cost of claims for our clients.
  • Manage claim recoveries, including subrogation, Second Injury Fund excess recoveries, and Social Security and Medicare offsets.
  • Report claims to the excess carrier and respond to requests and directions in a professional and timely manner.
  • Communicate claim activity and processing with the claimant and the client and maintain professional client relationships.
  • Ensure claim files are properly documented and claims coding is correct and refer cases as appropriate to supervisor and management.
Requirements
  • Bachelor's degree from an accredited college or university preferred, with professional certification as applicable to line of business preferred.
  • Five (5) years of claims management experience or equivalent combination of education and experience required.
  • Subject matter expert of appropriate insurance principles and laws for line-of-business handled, recoveries offsets and deductions, claim and disability duration, cost containment principles including medical management practices and Social Security and Medicare application procedures as applicable to line-of-business.
  • Excellent oral and written communication, including presentation skills, PC literate, including Microsoft Office products, analytical and interpretive skills, strong organizational skills, good interpersonal skills, excellent negotiation skills, and ability to work in a team environment.
Work Environment

When applicable and appropriate, consideration will be given to reasonable accommodations. The successful candidate will be able to work in a fast-paced environment, handle multiple priorities simultaneously, and meet deadlines. The role requires excellent judgment, troubleshooting, problem-solving, analysis, and discretion, as well as the ability to handle work-related stress.


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