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Night Auditor

2 months ago

Greenville, South Carolina, United States RESIDENCE INN-GREENVILLE Full time
About the Role

We are seeking a highly skilled and detail-oriented Night Auditor to join our team at Residence Inn Greenville. As a Night Auditor, you will be responsible for providing exceptional customer service, ensuring accurate financial transactions, and maintaining a clean and organized front desk area.

Key Responsibilities
  • Provide outstanding service to guests, responding to requests and concerns in a timely and professional manner.
  • Process payments, make necessary changes, and update guest accounts with accuracy and attention to detail.
  • Enter and update reservation information in our system, ensuring seamless communication with other departments.
  • Maintain a clean and welcoming front desk area, adhering to our high standards of hospitality.
  • Close and balance room accounts, ensuring financial accuracy and integrity.
  • Run, print, and distribute various reports, providing valuable insights to management.
Why Join Our Team?

At Residence Inn Greenville, we offer a competitive salary, exciting work environment, and top-notch training and growth opportunities. Our team is passionate about delivering exceptional guest experiences, and we're looking for like-minded individuals to join our community.

Requirements
  • 1 year of customer service experience, preferably in a hotel or hospitality setting.
  • Exceptional verbal and written communication skills, with the ability to cultivate a productive team.
  • Ability to work in a fast-paced, high-pressure environment, prioritizing tasks and adapting to changing situations.
Physical Demands

The physical demands of this role include standing for prolonged periods, lifting up to 15 pounds, and navigating various departments within our physical premises.

Affirmative Action/EEO Statement

Residence Inn Greenville provides equal employment opportunities to all employees and applicants for employment, prohibiting discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.