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DMV Services Coordinator
2 months ago
**About the Role**
Smog Plus LLC is seeking a highly organized and detail-oriented DMV Services Assistant to join our team in Las Vegas. As a DMV Services Assistant, you will play a vital role in helping our smog technicians process DMV services, ensuring our customers have an easy and efficient experience.
**Key Responsibilities:**
- Serve as a Liaison between DMV representatives and our customers, providing exceptional customer service and ensuring a smooth experience.
- Prepare and Review DMV paperwork with precision and accuracy, ensuring all necessary documents are complete and up-to-date.
- Handle Cash and Credit Transactions efficiently, maintaining a high level of accuracy and attention to detail.
- Assist with Vehicle Sale Documentation, including titles, bills of sale, and supporting documents, ensuring all necessary paperwork is complete and accurate.
- Coordinate with the Team to meet deadlines and improve process efficiency, ensuring a seamless experience for our customers.
- Create and Manage Cases for missing or expired documents, ensuring all necessary steps are taken to resolve issues efficiently.
- Ensure Clear Communication with customers and the team, maintaining a top-notch customer experience and ensuring all questions and concerns are addressed promptly.
**Minimum Qualifications:**
- Ability to Multitask in a fast-paced, high-tempo environment, prioritizing tasks and managing multiple responsibilities simultaneously.
- Keen Attention to Detail and organizational skills, ensuring all paperwork and documents are accurate and complete.
- Strong Communication Skills, with the ability to effectively communicate with customers and the team, ensuring a seamless experience.
- A Reliable Cell Phone for company communications, ensuring timely and efficient communication.
**Preferred Qualifications (Bonus Points):**
- Previous Experience with DMV services or document preparation, demonstrating a strong understanding of DMV laws and regulations.
- Familiarity with DMV Laws and Regulations, including processes and forms, ensuring a high level of accuracy and efficiency.
- Ability to Read and Interpret Documents, including sales agreements and tax/title paperwork, ensuring all necessary steps are taken to resolve issues efficiently.
**About Smog Plus LLC**
Smog Plus LLC is a trusted provider of emission testing, certified emission repairs, and DMV services in the Las Vegas area. We take pride in offering more than just smog checks – we save our customers valuable time by handling their DMV needs efficiently and effectively.
**Our Mission**
We are committed to providing fast, reliable, and hassle-free DMV services, ensuring our customers have an easy and efficient experience. We are dedicated to building a dynamic work environment where our team members can learn and grow alongside a dedicated team of professionals.