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DMV Services Coordinator

2 months ago


Las Vegas, Nevada, United States Smog Plus LLC Full time
Job Description

**About the Role**

Smog Plus LLC is seeking a highly organized and detail-oriented DMV Services Assistant to join our team in Las Vegas. As a DMV Services Assistant, you will play a vital role in helping our smog technicians process DMV services, ensuring our customers have an easy and efficient experience.

**Key Responsibilities:**

  • Serve as a Liaison between DMV representatives and our customers, providing exceptional customer service and ensuring a smooth experience.
  • Prepare and Review DMV paperwork with precision and accuracy, ensuring all necessary documents are complete and up-to-date.
  • Handle Cash and Credit Transactions efficiently, maintaining a high level of accuracy and attention to detail.
  • Assist with Vehicle Sale Documentation, including titles, bills of sale, and supporting documents, ensuring all necessary paperwork is complete and accurate.
  • Coordinate with the Team to meet deadlines and improve process efficiency, ensuring a seamless experience for our customers.
  • Create and Manage Cases for missing or expired documents, ensuring all necessary steps are taken to resolve issues efficiently.
  • Ensure Clear Communication with customers and the team, maintaining a top-notch customer experience and ensuring all questions and concerns are addressed promptly.

**Minimum Qualifications:**

  • Ability to Multitask in a fast-paced, high-tempo environment, prioritizing tasks and managing multiple responsibilities simultaneously.
  • Keen Attention to Detail and organizational skills, ensuring all paperwork and documents are accurate and complete.
  • Strong Communication Skills, with the ability to effectively communicate with customers and the team, ensuring a seamless experience.
  • A Reliable Cell Phone for company communications, ensuring timely and efficient communication.

**Preferred Qualifications (Bonus Points):**

  • Previous Experience with DMV services or document preparation, demonstrating a strong understanding of DMV laws and regulations.
  • Familiarity with DMV Laws and Regulations, including processes and forms, ensuring a high level of accuracy and efficiency.
  • Ability to Read and Interpret Documents, including sales agreements and tax/title paperwork, ensuring all necessary steps are taken to resolve issues efficiently.

**About Smog Plus LLC**

Smog Plus LLC is a trusted provider of emission testing, certified emission repairs, and DMV services in the Las Vegas area. We take pride in offering more than just smog checks – we save our customers valuable time by handling their DMV needs efficiently and effectively.

**Our Mission**

We are committed to providing fast, reliable, and hassle-free DMV services, ensuring our customers have an easy and efficient experience. We are dedicated to building a dynamic work environment where our team members can learn and grow alongside a dedicated team of professionals.