Front Desk Liaison

3 weeks ago


Lutz, Florida, United States Lake Como Co-op, Inc Full time

We are seeking a highly skilled and experienced professional to fill the role of Front Desk Liaison at Lake Como Co-op, Inc. This part-time position offers an estimated annual salary of $28,000.

Job Description

The Front Desk Liaison will be responsible for providing exceptional customer service to our resort guests, members, and shareholders. They will possess excellent communication skills, be knowledgeable about the resort operations, and have the ability to multitask in a fast-paced environment.

Main Responsibilities
  • Registering guests via phone and in-person, taking reservations, and answering questions.
  • Building rapport with guests, members, and shareholders through friendly conversation and open-ended questions.
  • Running background checks and referring complaints to management.
Requirements
  • Friendly and outgoing personality.
  • Familiarity with the hospitality industry.
  • Computer literacy.
  • Able to resolve issues with a customer-focused orientation.


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