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Leasing Consultant

2 months ago


Manchester, New Hampshire, United States Jones Street Residential Full time
Job Summary

We are seeking a highly skilled Leasing Consultant to join our team at Jones Street Residential. As a Leasing Consultant, you will play a critical role in the success of our community by providing exceptional customer service to current and prospective residents.

Key Responsibilities
  • Develop and implement effective sales and marketing strategies to enhance occupancy and community performance
  • Provide information about the community and apartments to prospective residents, scheduling site tours and conducting leasing presentations
  • Oversee the leasing process from introduction to occupancy, maintaining communication with residents throughout their tenancy
  • Collect security deposits, rent, and other funds associated with resident moves
  • Prepare lease documentation, following qualification, screening, and acceptance procedures
  • Optimize occupancy, maintain effective lease rent, and increase community traffic
  • Maintain prospect, traffic, and leasing data in our database
  • Retain thorough product knowledge of market competition, prepare competitive survey reports, and analyze real estate market trends
  • Respond to resident complaints and issues, ensuring resolution and satisfaction
  • Support overall marketing efforts, providing input and suggestions on promotions and advertisements
  • Maintain accurate knowledge of community information, including rent, pricing, vacancies, and lease expirations
  • Inspect vacant apartments to ensure readiness for showing
  • Conduct follow-up activity with residents to establish positive relationships
  • Maintain open communication with the Community Manager and Maintenance Manager
  • Implement community policies and procedures, ensuring compliance with federal, state, and local laws
Requirements
  • 1-2 years of sales experience in retail, hospitality, or multifamily environments
  • Ability to work regular weekend hours, including Saturdays and Sundays
  • Proficient computer and software skills, specifically Microsoft Office Suite
  • Excellent written and verbal communication skills
  • Strong organizational skills and ability to multitask in a fast-paced environment
  • Excellent time management skills and ability to prioritize work
  • Trustworthy and reliable, with sensitivity to confidential matters
  • Valid driver's license and vehicle insurance
  • Neat appearance and professional attire
  • Experience with Yardi highly preferred
Benefits
  • Medical, Dental & Vision (100% covered by employer)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long-Term Disability

Jones Street Residential is an equal opportunity employer, committed to diversity and inclusion. We evaluate qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status, or any other legally protected characteristic.