Business Process Support Analyst

1 week ago


Montvale, New Jersey, United States Zealogics Full time

About the Role:

We are seeking an experienced Business Process Support Analyst to join our Global Business Operations (GBO) Business Process Help Desk (BPHD) Team.

Responsibilities:

  • Provide Global Application Support encompassing mailbox monitoring, Remedy tracking and reporting.
  • Work closely with customers and ITS management/staff to resolve issues.
  • Develop and maintain process documentation.

Requirements:

  • A Bachelor's degree in Computer Science or related field.
  • Minimum 2 years of experience in a similar role.
  • Excellent communication and problem-solving skills.
  • Ability to work well under pressure and meet deadlines.


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