Customer Service Operations Manager
7 days ago
Piedmont Airlines is seeking a highly skilled and motivated Customer Service Supervisor to join our team. This key role plays a vital part in ensuring the smooth operation of our customer service department, providing exceptional support to customers and airline partners.
Salary and BenefitsThe successful candidate will be rewarded with a competitive salary of $18.50 per hour, along with a comprehensive benefits package including paid training, holiday pay, 401(k), vacation, and family travel on the American Airlines network.
Key Responsibilities- Leadership and Coaching: Provide guidance and support to team members, promoting career development and excellence in customer service.
- Operational Management: Manage the day-to-day activities of the department, ensuring compliance with established policies and procedures.
- Problem-Solving: Identify and resolve operational issues, maximizing performance and quality customer service.
- Organizational Skills: Excellent organizational skills and ability to multitask, prioritizing tasks to meet deadlines.
- Communication: Strong communication skills, able to work effectively with all levels of management and support staff.
- Conflict Resolution: Ability to defuse conflicts among team members, promoting a positive and productive work environment.
- Previous Experience: Previous airline management experience or knowledge of basic airport procedures and fundamental job requirements for gate and ramp agents.
- Educational Background: Bachelor's Degree in Aviation, Business, or related field.
- Physical Demands: Frequent stooping, bending, kneeling, walking, standing, reaching, lifting, climbing up and down stairs, handling objects up to 70 pounds regularly.
- Environmental Conditions: Work in an airport ramp environment, subject to varied weather conditions and elevated noise levels.
-
Customer Service Operations Manager
6 days ago
Phoenix, Arizona, United States State of Arizona Full timeAre you ready to take your career to the next level in a dynamic and challenging role? We are seeking an experienced Customer Service Operations Manager to join our team at the State of Arizona.About UsThe State of Arizona is committed to providing exceptional service to its citizens, and we're looking for talented individuals like you to help us achieve...
-
Phoenix, Arizona, United States Community Choice Financial Family of Brands Full timeDiscover Your PotentialWe are seeking ambitious individuals to join our Store Operations team as Customer Service Representatives and Operations Managers.
-
Customer Service Operations Manager
1 day ago
Phoenix, Arizona, United States Kroger Full timeKey ResponsibilitiesIn this role, you will establish performance goals and empower associates to meet or exceed targets. Develop scheduling to manage customer volume throughout hours of operation.AccountabilitiesTrain and develop associates on their job and participate in the performance appraisal processAdhere to all local, state and federal laws, and...
-
Customer Service Manager Lead
7 days ago
Phoenix, Arizona, United States Crossings Store (35th Ave & Southern) Full timeWe are seeking a Customer Service Manager Lead to join our Crossings Store team in Phoenix, Arizona. This role offers a competitive salary of $55,000 per year, making it an attractive opportunity for professionals looking to advance their careers.About the RoleAs a Customer Service Manager Lead, you will be responsible for overseeing the day-to-day...
-
Operations Manager for Customer Satisfaction
2 days ago
Phoenix, Arizona, United States Flower Child Full timeCompany Overview:Flower Child is a dynamic and innovative company that prides itself on delivering exceptional customer experiences. As an Operations Manager, you will play a vital role in ensuring that our customers receive the highest level of service.Salary:We offer a competitive salary range of $65,000 - $80,000 per annum, depending on experience.Job...
-
Phoenix, Arizona, United States Hobart Service Full timeJob OverviewHobart Service, a leading provider of commercial food equipment service solutions, is seeking a highly skilled Customer Service Representative to join our team. This role offers an excellent opportunity to work in a fast-paced environment and deliver exceptional customer service.Job ResponsibilitiesThe successful candidate will be responsible...
-
Phoenix, Arizona, United States Goodwill of Central & Northern Arizona Full timeKey ResponsibilitiesThe Customer Service Manager will be responsible for overseeing the daily operations of a retail store location, driving business growth, and ensuring excellent customer service.Job DescriptionThis role involves executing a retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production....
-
Customer Service Operations Manager
6 days ago
Phoenix, Arizona, United States HonorHealth Full timeJob Summary: The supervisor manages a team of Customer Navigation Coordinators, overseeing work queues and serving as a subject matter expert for HonorHealth's medical group practices. They build relationships across the network to optimize business performance, identify new opportunities through customer care and care coordination.The supervisor provides...
-
Phoenix, Arizona, United States 40th Street Store (40th St & Thunderbird) Full timeJob Summary: We are seeking a highly skilled Customer Service Director for Sales Floor Operations to lead our sales team at the 40th Street Store (40th St & Thunderbird). As a key member of our management team, you will be responsible for overseeing daily operations, driving business growth, and ensuring excellent customer service.About Us: Goodwill of...
-
Executive Service Operations Manager
2 days ago
Phoenix, Arizona, United States Wastebuilt Environmental Solutions, LLC Full timeJob OverviewWe are seeking an experienced Executive Service Operations Manager to lead our service department, driving operational excellence and customer satisfaction.Key Responsibilities:Manage a team of technicians and the service scheduler to ensure seamless delivery of services.Develop and implement strategies to improve productivity, efficiency, and...
-
Phoenix, Arizona, United States KLA Full timeKLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Our innovative solutions accelerate the delivery of tomorrow's electronic devices. As a Service Manager, you will lead our field operations in Taiwan, establishing strong customer relationships and driving operational activities to meet customer goals.Job...
-
Operations Manager
4 days ago
Phoenix, Arizona, United States IST Management Services, Inc. Full timeAbout the Role:We are seeking an experienced Operations Manager to oversee and manage all aspects of our facilities services team. The ideal candidate will have a proven track record in office and facilities services team management, with excellent leadership and communication skills.Key Responsibilities:Office Services and Facilities Management: Manage mail...
-
Senior Service Operations Manager
4 weeks ago
Phoenix, Arizona, United States Crown Full timeJob Summary:Crown is seeking a skilled Senior Service Operations Manager to lead its Field Service team. The successful candidate will be responsible for managing a team of Field Service Technicians, ensuring safety practices, and reviewing paperwork and timecards.Key Responsibilities:Direct, manage, train, motivate, and monitor job performance of Field...
-
Customer Service Advocate
4 days ago
Phoenix, Arizona, United States Acro Service Corp Full timeJob Overview:We are seeking a highly skilled Customer Service Representative to join our team at Acro Service Corp.About the Role:This is a remote position that requires reporting to the office for orientation on the first day. The successful candidate will be responsible for providing exceptional customer service by handling inbound telephone calls related...
-
Customer Service Manager
5 days ago
Phoenix, Arizona, United States Restaurant Depot Full timeJob Summary: As a Customer Service Manager - Front End at Restaurant Depot, you will be responsible for ensuring a seamless shopping experience for our customers. You will lead a team of cashiers and front-end loaders, providing guidance and training to ensure excellent customer service.Main Responsibilities:Team Management: Supervise, train, and evaluate...
-
Operations Director for Service Market
1 week ago
Phoenix, Arizona, United States Roto-Rooter Plumbing and Drain Service Full timeJob Description:Roto-Rooter Plumbing and Drain Service is seeking a highly skilled Operations Director to lead our service market in the West Region. The successful candidate will undergo an extensive training program (8-12 months) before being assigned a General Manager position in one of our regional locations, which may include Washington, Oregon,...
-
Customer Experience Manager
5 days ago
Phoenix, Arizona, United States WW Williams Full timeJob SummaryWe are seeking an experienced Customer Experience Manager to lead our service department team. As a key member of our operations team, you will be responsible for managing the day-to-day activities of the service department, ensuring excellent customer satisfaction, and driving business growth.
-
Technical Service Manager
5 days ago
Phoenix, Arizona, United States DuBois Chemicals Full timeJob SummaryWe are seeking a highly skilled Technical Service Manager - Regional Operations to lead our team in delivering exceptional service to our customers. This is a critical role that requires strong technical knowledge, excellent leadership skills, and the ability to manage expenses effectively.About UsDuBois Chemicals is a leading provider of...
-
Customer Service Specialist
5 days ago
Phoenix, Arizona, United States IWG PLC Full timeCompany OverviewIWG PLC is a leading provider of flexible workspaces, with a global network of centers in over 120 countries.We're committed to delivering exceptional customer service and creating vibrant communities that foster productivity and collaboration.This role offers the opportunity to be part of a dynamic team that's shaping the future of work....
-
Homeless Services Operations Manager
6 days ago
Phoenix, Arizona, United States UMOM New Day Centers Full timeJob Description:About the Position:We are seeking a highly motivated and detail-oriented Shelter Operations Coordinator to join our team at UMOM New Day Centers. This is an exciting opportunity for a skilled professional to contribute to our mission of ending family homelessness in Arizona.Job Summary:The Shelter Operations Coordinator will be responsible...