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**Operations Executive**, **Distribution Center Manager**, **Warehouse Operations Leader**, **Supply Chain Manager**, **Logistics Director**
2 months ago
**Job Summary**
Aurora Parts is seeking an experienced **Operations Executive** to lead our Lebanon, IN distribution center. As the top operations executive, you will oversee all aspects of warehouse operations, including people management, inventory integrity, order fulfillment, and the movement of goods in and out of the facility.
**Key Responsibilities**
- Oversee all aspects of warehouse operations, including people management, inventory integrity, order fulfillment, and the movement of goods in and out of the facility.
- Work closely with headquarters functions to ensure that the facility and customers receive necessary support from customer service, purchasing, transportation, accounting, sales, and marketing.
- Develop positive relationships with key customer accounts served by the distribution center.
- Monitor activities of work teams to ensure safe practices are in place and being demonstrated.
- Work with sales, customer service, transportation, purchasing, finance, and customers directly as needed to effectively plan and forecast future business activity and achieve expected performance.
- Own P&L, balance sheet, and operational performance.
- Lead all organizational development efforts, including recruiting, skill and leadership development, and performance management.
- Coordinate and execute programs focused on continuous process improvement throughout the facility to reduce costs, improve material flow, processes, and efficiency.
- Audit facility to confirm compliance with internal procedures and regulations.
- Ensure the facility and grounds are maintained.
- Support Aurora by hosting customer visits and tours of the distribution center facility.
**Requirements**
- Bachelor's degree required.
- 5-7 years of management and leadership experience in a distribution setting.
- Ability to make decisions, problem solve, prioritize assignments, and direct the workforce in an ever-changing, warehouse environment.
- Excellent written and verbal communication skills.
- Demonstrated experience in customer relations and the ability to foster customer-centric thinking throughout the organization.
- Working knowledge of computers and programs specific to operations and operations management, including WMS experience and MS Excel, Word, PowerPoint, and Outlook.
- Solid financial acumen, including experience in budgeting and forecasting.
- Attention to detail and task completion.
- Excellent decision-making skills.
- Excellent negotiation skills.
**Competencies**
- Customer Service: Responds promptly to customer needs, solicits customer feedback to improve service and exceed expectations.
- Analytical Ability: Collects and analyzes data utilizing multiple sources, uses intuition and experience to complement data, and presents both pure data and risk-adjusted information clearly, quickly, and concisely.
- Oral Communication: Speaks clearly and persuasively in positive and negative situations, listens and gets clarification.
- Written Communication: Writes clearly, succinctly, and informatively, and has the ability to read and interpret written information.
- Continuous Improvement: Always looking for ways to do better.
- Problem Solving: Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, and uses reason even when dealing with emotional topics.
- Judgment: Exhibits sound and accurate judgment, makes timely decisions.
- Professionalism: Approaches others in a tactful manner, reacts well under pressure, treats others with respect and consideration regardless of their status or position, accepts responsibility for own actions, and makes and follows through on commitments.
- Business Acumen: Understands business implications of decisions, demonstrates general knowledge of market and competition, has demonstrated knowledge of process flow, and is aware of inventory control.
- Strategic Thinking: Understands organizations strengths and weaknesses, adapts strategy to changing conditions.
- Dependability: Reliable member of the team, responds to management direction, commits to additional hours of work when necessary to reach goals.
- Interpersonal Skills: Focuses on solving conflict productively and achieving win-win solutions.
- Leadership: Inspires and motivates themselves and others to perform at high levels.
- Managing People: Takes responsibility for subordinates' activities, develops subordinates' skills, and encourages personal and professional growth.