Residential Operations Manager

4 days ago


Oakland, California, United States Covenant House California Full time
Key Responsibilities

The Residential Operations Manager will be responsible for overseeing the coordination of all intakes and discharges for Safe Haven, ROP, and SAP programs following the County Coordinated Entry System (CES). This includes ensuring that program capacity is optimized, aligning with contract obligations, and meeting program outcomes measurements. Additionally, the incumbent will oversee program compliance with CHC policies and procedures, promote an environment that adheres to the driving philosophy, principles, values, and strategic initiatives of the agency, and ensure opportunities for training and supportive supervision around trauma-informed care, harm reduction, relentless engagement, motivational interviewing, mental health first aid, and other training priorities for working with youth experiencing homelessness and trafficking.



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