Service Crew Member

3 days ago


Charlotte, North Carolina, United States STK Charlotte Full time

STK Charlotte is the epitome of Vibe Dining, a global leader in delivering an unforgettable experience for our guests. With high-energy restaurants and bars in cities worldwide, we pride ourselves on executing exceptional service.

We are seeking a Service Crew Member to join our team as a key part of the guest experience. If you're looking to grow and develop with our expanding company, apply now.

A premier culture that encompasses teamwork, collaboration, and values drives everything we do. We're passionate about creating a world-class atmosphere and seeking individuals who share similar attributes.

Job Description:

  • Responsibilities:
  • Ensure quality beverage preparation consistently throughout each shift, adhering to standards set by TOG Corporate Operations, TOG Director of Operations, and General Manager
  • Obtain service area assignment at the beginning of each shift
  • Promptly greet guests upon seating and bring water to their table
  • Remove used tableware between courses and provide tableware for the next course
  • Promptly clean table tops, chairs, and booths between seatings
  • Check the floor and clean as required, reset, and arrange tabletops
  • Clear tables after guests, take tableware to the dish room, and place silverware, dishes, glassware, etc., in appropriate areas for washing
  • Inspect assigned restrooms every 30 minutes and clean as needed
  • Respond appropriately to guest requests, communicating guest requests to servers as needed
  • Communicate with servers and hostesses to ensure efficient seating, table utilization, and customer service
  • Assist servers as needed with food delivery, particularly during peak periods and large parties
  • Thank guests as they leave
  • Be available to fill in as needed to ensure smooth restaurant operation as directed by the restaurant manager or immediate supervisor
  • Work on your feet for long periods
  • Lift more than 20 pounds
  • Carry trays and stack plates
  • Assist FOH staff in setting up the restaurant, cleaning, bussing tables, running food, taking orders, making cocktails, serving guests, assisting hosts, and opening/serving wine when needed
  • Perform duties while following all health department sanitation requirements
  • Other duties as assigned
  • Must be able to read, write, and speak English
  • No consumption of alcoholic beverages while working
  • Be available for weekend and holiday shifts

Benefits:

  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Group Life and Disability Insurance
  • Group Accident Insurance
  • Group Hospital Indemnity Insurance
  • Group Critical Illness Insurance

Additional Benefits:

  • Employee Assistance Program (EAP)
  • Dependent Care Benefit
  • Employee Dining Discounts and/or complimentary meals onsite
  • Traditional and Roth 401K Plan
  • Commuter Benefits
  • Paid Time Off

Estimated Salary: $25,000 - $35,000 per year, based on location and experience.



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